ShenZhen HuaCheng Electric Power Equipment Co.,Ltd
In order to better serve customers,Fully embody Customer focus Business philosophy,The company set up a high quality company Quick response Strong after-sales service team.The main services are as follows
One technical service
1. Provide relevant technical data,Assist in design Technical problems in installation and operation.
2. Free training and operation for the demander Maintenance staff.
3. Provide technical data specified in the agreement to the demander in time,Send personnel to the site to assist in installation,Be responsible for quality,Service to users.
4. The supplier is responsible for assisting the installation debugging.The service life of the product is20 More than year,The product warranty period is one year,Lifelong maintenance.
Two After sales field service
1. Scope of service Installation instruction Debugging and troubleshooting,Provide vulnerable parts.
2. Normal equipment installation and commissioning guidance If the user needs,Our professional service engineer will, if permitted24 Arrive at the site within hours to provide services.
3. Fault handling After receiving the user's fault notice30 Reply in minutes,Our professional service engineers will, if permitted24 Service personnel arrive at the site within hours,according to First processing,Post analysis According to the principle of.
4. Long term supply of vulnerable parts,Only material cost will be charged if the warranty period is exceeded.Long term tracking of equipment operation.
Solemn promise Customer satisfaction is the only standard of service
Technical service and after-sales call 4006687970